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Connecting Wisconsin's Workforce
 

Help for Job Seekers


Self Registration

Employers need to register and be approved to be able to post job openings and search for candidates.

Job seekers must create a personal account (username and password) and complete the registration process before using Job Center of Wisconsin to search for jobs, or to create a searchable résumé or work application.

This is a one-time process. Use of our systems includes certain responsibilities on your part. Please read all information on this page, then click on the View More link and read that information.

If you agree with what you have read, click on the Accept button to continue with the Logon Creation process.

If you do not agree, or decide not to continue with the Logon Creation process, click on the Decline button.

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Logon Creation

If you already have a User Name and Password that you use to access another State of Wisconsin system*, do not create another User Name and Password. You can use the User Name and Password you already have.

*Some examples of other State of Wisconsin systems (not an all inclusive list) are Child Care Provider Information, Child Support Online Services, Employer Online UI Services, New Hire Reporting, and Prevailing Wage Survey.

If you think you may already have a User Name and Password that you set up in the past, do not create a duplicate account. Please call (toll-free) 888-258-9966, Monday thru Friday, 6 am to 5 pm, for more information, or for help in setting up or recovering your account.

Please enter your information in the fields provided. Fields with a red asterisk * are required and must be completed for you to be able to continue creating a User Name and Password.

An email address is not required, but is encouraged. It will assist you in recovering your password if you forget it. You can set up a free E-Mail account by going to www.yahoo.com, or www.google.com, or www.hotmail.com. You can also search the Internet for "free email".

If the email address you enter is already in use, the following message will be displayed:

You may already have registered.
Your email address is already on file with an existing user name and password. This means you may have already created a DWD/Wisconsin User Name. Please click on one of the following options:

Clicking on the 'View a list of applications…' link may jog your memory about another User Name and Password you already have that you can also use for Job Center of Wisconsin.

When you are done entering your information, click on the Submit button to continue.

If the User Name you entered is already in use, the following message will be displayed at the top of the page: The User Name ______________ is not available. Please try another User Name. Scroll down to the Logon Information section and change your User Name. You will need to enter and re-enter your Password. Scroll down to the Verification section and enter the number. Click on the Submit button.

If you would like to clear out all of the information you entered, and start again, click on the Reset button.

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DWD/Wisconsin User Name Creation Complete

Your User Name and Password have been created. You may want to print this page and write your password on it, for future reference. If you do so, be sure to store this information in a safe place.

Click on the Continue button.

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Register For Services / Update

Registering on the Job Center of Wisconsin website allows an individual to receive additional services beyond the job search function, which doesn't require a registration. Registrants may be eligible for training funded by federal or state programs designed to assist a job seeker obtain employment. Job Service staff work directly with registered individuals to identify specific program funded services.

Why the Department of Workforce Development needs the data:

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Register for Veterans Services

Registering on the Job Center of Wisconsin website allows an individual to receive additional services beyond the job search function, which doesn't require a registration. Registrants may be eligible for training funded by federal or state programs designed to assist a job seeker obtain employment. Job Service staff work directly with registered individuals to identify specific program funded services.

Why the Department of Workforce Development needs the data:

Still need help?


Registration -- Identity Info

Enter your actual, valid Social Security Number.

If a bold red error message is displayed indicating that there is a problem with your Social Security Number, please try entering your information again, or contact DET Security by calling 1-888-513-5633 during business hours, Monday through Friday.

Enter your actual, valid date of birth and gender.

If a bold red error message is displayed indicating that there is a problem with your Social Security Number, please try entering your information again, or contact DET Security by calling 1-888-513-5633, during business hours, Monday through Friday

Enter your actual, valid last name.

If a bold red error message is displayed indicating that there is a problem with your information (for example, that you have recently changed your last name), please provide your previous last name and try again. To have this problem resolved call DET Security at 1-888-513-5633, during business hours, Monday through Friday.

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Registration -- Contact Info

Required fields are marked with a red asterisk *.

Review the information displayed, add information and/or update the information.

You must provide your:

You are encouraged to include:

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Registration -- Street Address

Review the information displayed and update if necessary.

Required fields are marked with a red asterisk *.

Street Address is the physical house number and street or road name where you live. Provide your Street Address even if your mail is delivered to a Post Office Box.

If your mail is delivered to a Post Office Box or another address, answer 'yes' to the 'Do you want to enter another address where you receive mail?' question. Another screen will appear so you can enter your mailing address.

Your County will be defaulted based on the Zip Code you provided. If it is incorrect, click on the Update County button and select the correct County from the drop-down menu.

Mailing Address is your mailing address is different than your residence address. For example, a Post Office Box, or another person's home.

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Registration -- Demographics

Select your responses to the questions by clicking on the circle in front of your response. For Race, you may check all checkboxes that apply.

Required questions are marked with a red asterisk *.

Select your response from the drop-down menu.

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Registration -- Education Status

Required questions are marked with a red asterisk *.

Select your responses to the questions from the drop-down menus.

Which of these best describes you?

Highest School Grade Completed

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Registration -- English Language Proficiency

Select your responses to the questions by clicking the circle in front of your response.

Required questions are marked with a red asterisk *.

Select your response by clicking on the circle in front of your primary language.

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Registration -- Military Status

Click on the 'Yes' button or the 'No' button to respond to the question.

Transition Assistance Program

The Transition Assistance Program (TAP) consists of comprehensive three-day workshops at selected military installations worldwide. Professionally trained facilitators from the State Employment Services, military family support services, Department of Labor contractors, or VETS staff present the workshops.

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Registration -- Veteran Status

Click on the 'Yes' button or the 'No' button to respond to the questions.

If a screen appears asking for your dates of military service, enter the dates in the fields in the specified format. Click on the 'Submit Service Dates' button.

Required questions are marked with a red asterisk *.

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Registration -- Migrant/Seasonal Farm Worker Status

Click on the 'Yes' button or the 'No' button to respond to the question.

Select your response by clicking on the circle in front of the option that best describes you.

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Registration -- Interests, Training, and Experience

Selecting 'Yes' allows your Case Manager to match jobs on Job Center of Wisconsin to your skills and experience.

Select your response to the question by clicking on the circle in front of your response. The question defaults to 'No', however you can change it to 'Yes' by clicking on the circle in front of 'Yes'.

Required questions are marked with a red asterisk *.

Still need help?


Registration -- Complete

You have successfully registered with JobCenterofWisconsin.com!

Please click the 'Continue' button.

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Self-Assessment Survey

This survey must be completed if you need to be prescreened to attend a Job Fair.

If you came to the survey in error, click on Job Seeker Tools in the dark blue menu bar near the top of the page.

Be sure to click on the 'Save' button every few minutes so you don't lose your work.

The answers you provide will help Job Center staff determine your interest or eligibility for Job Center programs and services.

Please read, review and answer all questions. Some information has been defaulted for you based on information you provided. All questions can be updated by you at anytime.

After answering the questions, please:

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Re-employment Services (RES) Program

Re-employment Services (RES) is a federally mandated program for unemployed workers who are currently receiving unemployment insurance benefits and are required to perform work searches. You will receive a letter (UCB-10125-2) from the Unemployment Insurance Division (UI) if you are required to participate in this program.

After receiving the letter from UI, you must first complete an orientation by selecting the link provided and reading through 4 pages of information related to the Wisconsin Job Center system and your work search. Once you have completed the orientation, you will be directed back to the re-employment services program screen to take the Re-employment Services Assessment.

To complete the assessment, select the link provided (the link will appear after the orientation has been completed) and answer the 31 questions as instructed on each screen. On Step 7 select the Save Assessment button. Once saved, the assessment cannot be updated. On step 8, you will receive instructions on any further re-employment services requirements. Read the acknowledgement very carefully, as failure to complete additional required steps will affect your continued eligibility for Unemployment Insurance benefits. After reading the acknowledgement, select the "I Understand" box and then select the Finish Assessment button to complete the assessment.

Once completed, you can view or print the orientation and assessment at any time.

If you have been notified that you are required to participate in the Re-employment Services Program and the orientation link does not appear on the screen, contact one of our customer service representatives at 1-888-258-9966.

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Re-employment Services (RES) Orientation

Read the text and then select the Next button to continue through the four (4) steps of the orientation. On Step 4, select the Submit button to complete the orientation.

If you click on any of the links contained within the orientation, you will need to use the back button on your browser to return to the orientation screens.

Once you complete the orientation by clicking the submit button, you will be returned to the Re-Employment Services Program screen to take the assessment. You can view the orientation from that screen at any time by selecting the View button under the Orientation heading.

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Re-employment Services (RES) Assessment

The Re-employment Services Assessment consists of 31 questions. Answer all the questions on each page and select next to save your answers and continue to the next step. On Step 7 select the Save Assessment button. Once saved, the assessment cannot be updated. On step 8, you will receive instructions on any further re-employment services requirements. Read the acknowledgement very carefully, as failure to complete additional required steps will affect your continued eligibility for Unemployment Insurance benefits. After reading the acknowledgement, select the "I Understand" box and then select the Finish Assessment button to complete the assessment.

Once completed, you can view and print your completed assessment at any time by going to the Re-employment Services Program screen. Select the Assessment Number to view your completed assessment or select the Preview/Print button to open a Print Preview screen and print the assessment.

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Online Workshops

The online workshops are available in Flash or in YouTube. You will be presented with the YouTube versions if you do not have Flash on your computer.

To view the workshops, select the title of the workshop you want to view the list of lessons and then select Lesson 1 to start the workshop. Select the Next button to proceed through the lessons. Your progress through the workshops will be saved, so you do not have to view the entire workshop all at once.

After you view the last lesson, you will able to take a skill review. The skill review consists of 5 questions related to the workshop you just viewed. The skill review is not graded; however, you will be provided with the correct answer to each question.

At the end of skill review or from the Online Workshops Summary screen, you can download materials presented in the workshops. The materials are available as PDF files. If you are unable to view a PDF file with your web browser, you may download/save PDF files to your computer and open them with the free standalone Acrobat Reader available on the DWD Viewers Download Page.

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Re-employment Services (RES) In-person Session Scheduling

Re-employment services (RES) participants required to attend an in-person session must attend a session at a local Job Center. Job Centers are located throughout the state.

To find a session, select the Schedule In-person Session button.

If you are scheduled to attend a session, but need to reschedule, select the Reschedule Session Enrollment button. You will then be removed the current session and allowed to enroll in a different session. Rescheduling in only allowed if the original session is not over and you are still within 21 days from the date you completed your RES Assessment.

If you are scheduled to attend a session, but need to cancel the session, select the Cancel Session Enrollment button. You will be then be removed from the current session. If you are required to attend a Re-employment Services session, you must schedule a new appointment. If you believe that you should be waived from attending a RES session, you must contact the Unemployment Insurance Division at 1-800-494-4944 to see if your work search requirement can be waived. Failure to attend a required RES session will result in a denial of Unemployment Insurance benefits.

If you need assistance with enrolling in a session, contact one of our customer service representatives at 1-888-258-9966.

Still need help?


Search for upcoming Re-employment Services (RES) Session

Choose to search for an available session by selecting to search by either city or zip code. Then you will see a second dropdown list with a list of either cities or zip codes. Select the arrow in the second dropdown list to view Wisconsin cities and zip codes. Find the your city or zip code by scrolling down the list or by quickly typing the first letters of your city or the first numbers of your zip code to automatically jump to the desired location.

Note: Place a check in the box if you live in a state bordering Wisconsin to bring up a list of states bordering Wisconsin. Select the appropriate state to find your city or zip code.

The distance field defaults to 30 miles. If you cannot find an available session within 30 miles, expand your search to within 60 miles.

If you are traveling to another part of Wisconsin and would prefer to attend a session at that location, you do have the option of searching for a session outside your area by selecting All in the distance field.

Select the Search button to find available sessions.

Choose a session to attend by selecting Enroll on the right side of the table. After selecting Enroll, you will be asked to verify the session you want to enroll in by selecting the Yes button. After selecting Yes, you will see a confirmation page that provides information on the session you selected along with information on what you need to bring to the session. Select the Print button to print the confirmation. You will also be sent an email with the confirmation information.

If you need assistance searching for or enrolling in a session, please contact one of our customer service representatives at 1-888-258-9966.

Still need help?


Job Search

Scroll down to learn how the differences between the three search types – Keyword Search, Advanced Search, and Map Search.

Keyword Search

For help with using Keywords or phrases, click on the More Information link near the Keywords field.

Search by Occupation Category when you want to see a group of similar jobs. To remove an Occupation Category, choose the blank line at the top of the list.

Select the County or counties from the drop-down list where you want to work.

To only view jobs listed within a certain number of days, choose the number of days from the Listed Within drop-down list. To remove a choice, choose the blank line at the top of the list.

After selecting your job search criteria, click on the Search Jobs button.

The following fields will be searched for matching Keywords on job orders with Source: Job Center of Wisconsin:

The following fields will be searched for matching keywords on job orders with other Sources, such as US.Jobs and America's Job Exchange:

Tips:

Not satisfied with your search results?


Advanced Search

All of the Keyword search options are available in the Advanced Search, along with some additional search criteria. For help with using Keywords or phrases, click on the More Information link near the Keywords field.

Search by Occupation Category when you want to see a group of similar jobs. To remove an Occupation Category, choose the blank line at the top of the list.

Select the County or counties from the drop-down list where you want to work.

Using Other Search Criteria

After selecting your job search criteria, click on the Search Jobs button.

Sources (Job Boards)

The choice of Sources (Job Boards) is provided to offer maximum flexibility in your job search. Job listings come from three sources:

The default is Job Center of Wisconsin and Partners job listings. You may check or uncheck the box next to the Source to include or exclude jobs from that source.

Many of the Partner and Other Sources jobs do not include information about Shift, Work Week, Education and Training, or NCRC in their job listings. Job listings from Partners and Other Sources will not be included in your Job Search Results if you include any of those filters during your search. To view all available job listings, make sure your job search does not include any of these filters. Also, many of these jobs may contain duplicative or incomplete information.

The following fields will be searched for matching Keywords on job orders with Source: Job Center of Wisconsin:

The following fields will be searched for matching keywords on job orders with other Sources, such as US.Jobs, America's Job Exchange, Monster and CareerBuilder:

Tips:

Not satisfied with your search results?

Still need help?


Map Search

Click on an area of the map or on a link for the geographic area where you would like to search for jobs.

Map Search - Select a County

Select a county by clicking on it on the map, or by clicking on the county name link.

Map Search - Selected County

The list of Occupational Categories (groupings of similar jobs) will be displayed, along with the number of jobs in each Occupational Category for the county or counties you selected.

  1. To view job listings for specific job titles within an Occupational Category:
    • Click on the Occupational Category link.
    • On the Selected Occupational Category page, click on the Occupational Category link to drill down further, or click on the number link in the View Jobs column.
  2. To view job listings for an Occupational Category, click on the number link in the View Jobs column.

Map Search - Selected Occupational Category

Specific job titles within the selected Occupational Category are displayed.

Map Search - Selected Occupational Sub-categories

Specific job titles within the selected Occupational Category are displayed.

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Job Search Results

The information on the Job Search Results page is displayed in columns. The columns can be sorted by clicking on the column header - Title, Company, or Date Posted. 'Date Posted' means the date the company listed the job on Job Center of Wisconsin or on Job Central.

The job openings are listed by relevance, meaning that the jobs that most closely match your search criteria are listed first.

The number of jobs (job order) returned during a Job Search, and the number of job openings, is displayed. A job order may have more than one opening.

View the most recently posted jobs by clicking on the 'Date Posted' column header, or the 'Sort by Date Posted' link.

View jobs posted within a certain number of days by making a selection from the 'Listed Within' drop-down menu.

View all jobs for the same company by clicking on the 'Company' column header.

View all jobs in the same city by clicking on the 'City' column header. You may see cities listed that are not part of the geographical area you used in your search criteria. The reason is that the job has multiple openings in multiple locations, or is a work-from-home situation, or is a position that travels (for example, a cable installer or school photographer). When you click on the link to the job, more details about the situation are available.

View all jobs by job title in alphabetically order by clicking on the 'Title' column header.

View a job by clicking on the job title link for the job you want to view.

Search again, using different search criteria, by clicking on the 'New Search' link.

To search again, changing just some of your search criteria, click on the 'Revise your Search' link.

Still need help?


Job Postings

Jobs listed on this page are new within the last day. To expand your job search, click on the 'New Search' link.

The information on the Job Postings page is displayed in columns. The columns can be sorted by clicking on the column header - Title, Company, or Date Posted. 'Date Posted' means the date the company listed the job on Job Center of Wisconsin or on Job Central.

The job openings are listed by relevance, meaning that the jobs that most closely match your search criteria are listed first.

The number of jobs (job order) returned during a Job Search, and the number of job openings, is displayed. A job order may have more than one opening.

View the most recently posted jobs by clicking on the 'Date Posted' column header, or the 'Sort by Date Posted' link.

View jobs posted within a certain number of days by making a selection from the 'Listed Within' drop-down menu.

View all jobs for the same company by clicking on the 'Company' column header.

View all jobs in the same city by clicking on the 'City' column header. You may see cities listed that are not part of the geographical area you used in your search criteria. The reason is that the job has multiple openings in multiple locations, or is a work-from-home situation, or is a position that travels (for example, a cable installer or school photographer). When you click on the link to the job, more details about the situation are available.

View all jobs by job title in alphabetically order by clicking on the 'Title' column header.

View a job by clicking on the job title link for the job you want to view.

Search again, using different search criteria, by clicking on the 'New Search' link.

Still need help?


My Favorite Job Searches

The Saved Search or My Favorite Job Search function saves your search criteria, not your search results. A Saved Search allows you to run the search at any time using the same search criteria to get the most current results (matching jobs). You can also have new jobs that match your search criteria emailed to you daily or weekly.

To:

If you were receiving emails in the past and haven't received them for a few days or weeks, one of these explanations may be the reason:

Still need help?


My Favorite Job Search Information

Give your saved job search a name that will instantly identify the search for you. Avoid using vague terms, abbreviations, and acronyms.

There are three options for saving your job search:

If you choose Daily or Weekly:

Click on the Save button.

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Job Match Builder / Résumé Posting Tool

You may have up to three Match Profiles. Employers search the information on your Match Profile when looking for new employees. After completing a Match Profile you will have the opportunity to upload your own résumé and/or link to your résumé that is stored on a website.

Tip:

If you don't have a résumé, you can format your Match Profile as a résumé or work application.

Match Profiles Tab

References Tab

Create a list of up to five references that you can print or email to an employer.

Cover Letter Tab

Create a cover letter that you can print or email to an employer. A suggested format, with hints for developing a cover letter, is provided.

Function Buttons

How Candidates are Scored, Ranked and Displayed

When employers are looking for new employees, these are the fields that are searched for matching keywords:

Keyword searches are scored and displayed based on the best matches, as compared to the employer's search criteria. The results are ranked from highest score to lowest score.

Tip:

Occupational Category searches are ranked by the date the Job Match Profile was last updated by the candidate, with the most recently updated Job Match Profiles listed first.

Tip:

For either type of search, if two candidates have the exact same score, and one is a Veteran, the Veteran will be listed first.

Completing Your Job Match Profile

You are in control of the information that appears to employers on your Job Match Profile and on your résumé, work application and references list. If you do not like the way your information appears when you use the What Employers Will See button in Step 6, edit your information in Steps 1 - 5 until you are comfortable with the results.

You are the only person who can share your Job Match Profile, résumé, work application, references and cover letter with an employer.

After you use the Save button the first time, a Delete button is located on the top of each screen. When you click on it, a screen will pop up asking if you really want to delete your current résumé (not just the screen you are working on). Clicking on the OK button will delete your Job Match Profile and you will have to create a new one. Clicking on the Cancel button will return you to your Job Match Profile.

The Previous, Next, and Back buttons near the bottom of each page can be used to navigate to screens. You can also click on a Step link on the left side of the screen to navigate.

Tip:

Free-form text fields have text counters listed beneath them, to alert you when you are reaching the limit for the field. If the text entered in the text field exceeds the characters allowed in the field, text will be truncated, meaning that all characters after the last allowed character have been removed.

Still need help?


Résumé feature

The information you provide in Steps 1 through 5 will help you create a résumé or work application and a list of references. Your information will also be used to match you to employers' job openings.

It is important to accurately represent your work experience, education and training, skills, and availability. Be sure to use keywords and phrases that are specific to your education, skills and work experience. A computer search will check the following fields for matching keywords:

The computer search screens and ranks résumés listed on Job Center of Wisconsin for employers who are looking for potential employees. When employers search for potential employees using a keyword, matching candidates will are listed based on "best" match. The highest ranked results are listed first. If the employer doesn't include a keyword when searching, matching candidates are ranked by the date the Match Profile was last updated, with the most recently updated Match Profiles listed first.

You are in control of the information that appears to employers on your Match Profile and on your résumé, work application and references list. If you do not like the way your information appears when you use the Preview/Print button, Preview Application link, or Preview Résumé link, edit your information in Steps 1 through 5 until you are comfortable with the results.

The Match Profile is what an employer will see when searching for prospective employees. No personally identifiable information will be displayed to the employer. If the employer decides to contact you, it will be by email, using the email address you include in Step 1 – Contact Information.

You are the only person who can share your Match Profile, résumé, work application, references and cover letter with an employer.

A Save button is located at the top and bottom of each screen. Save your information every few minutes. To prevent your information from being lost if you are interrupted, and for security and privacy reasons, your session will time-out after 30 minutes. Please enter your Username and Password in the orange Secure Log In box to continue creating or updating your résumé/work application.

After you use the Save button the first time, a Delete button is located on the top of each screen. When you click on it, a screen will pop up asking if you really want to delete your current résumé (not just the screen you are working on). Clicking on the 'OK' button will delete your résumé/work application and you will have to create a new one. Clicking on the 'Cancel' button will return you to your résumé/work application.

The 'Previous' and 'Next' buttons in the lower right corner of each screen can be used to navigate to screens. You can also click on a Step link on the left side of the screen to navigate.

Free-form text fields have text counters listed beneath them, to alert you when you are reaching the limit for the field. If the text entered in the text field exceeds the characters allowed in the field, text will be truncated, meaning that all characters after the last allowed character, have been removed.

A Need help? link is located in the upper right corner of each screen. Click on it at any time for helpful information and examples.

For more information about writing a résumé, see "Résumé Writing – a Basic Guide" and "The Right Words to Use in Your Job Search".

Step 1 - Contact Information

You may enter your middle initial or middle name in the Middle field.

The Confirm Email field will appear when:

You cannot 'copy and paste' from the Email field to the Confirm Email field, or vice versa.

Don't have an email?

An email address is required for you to use the Job Match Profile / Résumé Posting Tool. You can set up a free E-Mail account by going to www.yahoo.com, or www.google.com, or www.hotmail.com. You can also search the Internet for "free email".

Key points to remember about your email account:

Please do not mark emails from Job Center of Wisconsin (JCW) as spam or set up a filter to filter out JCW emails. If you do, you won't receive any emails from Job Center of Wisconsin, including the ones you want to receive!

Still need help?

Step 2 - Employment Profile

Remember to click on the Save button every few minutes so your work is not lost.

Professional Summary

The purpose of the Professional Summary is to summarize your experience and highlight elements of your background that the employer may otherwise miss.

Skills

Be specific when describing your skills. Use keywords and phrases to describe your skills so employers can find you.

Examples:

Certifications, Licenses, Awards

Include licenses or certifications you possess, or employment-related awards you have received.

What type of job(s) are you looking for?

Do not include past jobs unless you are looking for that type of work now. This question is only asking about jobs you are looking for now. You can enter up to three Job Categories.

To change the information for an existing Job Category, click on the Edit button. Review and change the information, then click on the Update button. Click on the Save button.

To delete an existing Job Category, click on the Remove button. The item will be deleted. Click on the Save button.

Still need help?

Step 3 - Work Experience

Most prospective employers are interested in your work experience for the last 10 years.

You can enter information for up to 10 employers. If you have had more than 10 employers in the last 10 years, list the employers with the most relevance to the type of job you are looking for now.

Information about your work experience will be listed on your (anonymous) JCW Profile, JCW Résumé and JCW Work Application in chronological order, with your current or most recent employer listed first.

Desired Salary

This is an optional field. Your desired salary is only displayed on the JCW Work Application and the (anonymous) JCW Match Profile. Desired salary is not a field that employers can use to search for new employees.

Add Work Experience

Click on the Add Work Experience button to add information about the position you held with an employer.

To change the information for an existing Work Experience, click on the Edit button. Review and change the information, then click on the Update button. Click on the Save button.

To delete an existing Work Experience, click on the Remove button. The item will be deleted. Click on the Save button.

Still need help?

Step 4 - Education

You may record up to five (5) schools.

Schools will be listed on your (anonymous) JCW Profile, JCW Résumé or JCW Work Application in chronological order, with the current or most recent school listed first, based on the Dates Attended. If the Dates Attended fields are blank, schools will be listed in random order. You are not required to enter any Education History, but if you decide to add one, you must then complete the required fields.

Highest Grade Completed

If you are currently attending high school, or didn't finish high school, choose 'Other' in the Highest Grade Completed drop-down list. To view the list, click on the upside down triangle.

Add Education History

Click on the Add Education History button to add information about the school you attended.

To change the information for an existing Education History, click on the Edit button. Review and change the information, then click on the Update button. Click on the Save button.

To delete an existing Education History, click on the Remove button. The item will be deleted. Click on the Save button.

Still need help?

Step 5 - Availability

Selected Counties allows you to choose the county or counties where you are willing to accept a job.

Are you willing to relocate?

Are you willing to move somewhere to accept a job?

Type(s) of Employment

Check the Type(s) of Employment you are willing to accept.

Work Days

Check the Work Day(s) you are available and willing to work. Check the Non-Standard checkbox and complete the 'Explain' field to explain your non-standard Work Days choice. Do not disclose personal information, such as not being able to work due to child care issues or working another job.

Shifts

Check the Shift(s) you are available and willing to work. Check the Non-Standard checkbox and complete the 'Explain' field to explain your non-standard Shift choice. Do not disclose personal information, such as not being able to work due to child care issues or working another job.

Do you have transportation available?

This does not just refer to having a vehicle. It can also mean bus service, a car pool, or a dependable ride.

Do you have a valid driver's license?

This does not just refer to a Wisconsin driver's license.

Still need help?

Step 6 - Finish/Activate

Are you done entering all of your information?

If you have finished entering all information for your Job Match Profile, choose 'Yes'. Other questions will appear.

If you have not finished entering all information, choose 'No'. Click on the Save button. Later you will be able to return to your Job Match Profile to complete it.

Do you want Employers to match you to their jobs?

If you answer 'No' to the above question, employers will not be able to match you to their open jobs.

Upload your résumé (Optional)

You may upload your own résumé.

To delete your résumé, click on the Delete Uploaded Résumé button.

Link to your résumé stored on the Internet (Optional)

You may link to your online résumé.

To delete your website link, erase the characters in the Website Address field.

What do you want employers to see?

Click on the upside down triangle to display the options for what you will show employers who match your to their jobs. Choose an option.

Click on the What Employers Will See button to view your choice as an employer will see it.

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Preview / Print

Select an item to print by clicking on the radio button in front of the Résumé, Work Application, References or Cover Letter. You can only print one item at a time.

Select the print format for the document by clicking on the radio button in front of HTML, Word, or PDF. PDF is recommended.

HTML is for users who don't have Microsoft Word or Adobe Acrobat Reader on their computer. The résumé is displayed using a browser. Your résumé is saved as a web page, which you can save to your desktop and view any time as an HTML file.

To print your document in HTML format:

  1. Click the radio button in front of HTML, and then on the Preview/Print button. The document will open in a new window.
  2. Click on the File menu, and then click on Page Setup.
  3. In Page Setup, find the Header and Footer and delete the information in those fields. If the header and footer are not deleted, the printed document will include the header and footer text. Click on the OK button.
  4. Click on the Print icon/button on the browser bar, or go to the File menu and choose Print.
  5. You can save the document to your computer by going to the File menu and choosing Save As.

Microsoft Word allows users to save and edit their résumé, work application, references list or cover letter as a Word document. Sending a résumé, work application, references list or cover letter as a Word document to an employer is not recommended because it could be altered without your knowledge or consent. Also, if an employer uses a version of Microsoft Word that is earlier then Microsoft Word 2003, or if you save the document to your computer and later open it and edit it in Office 2007, save it and send it, the employer will not be able to view your document without special software that will convert the document to the earlier version of Microsoft Word.

If the employer contacts you because he cannot open your document, resend it in HTML or PDF

To print your document in Word format:

  1. Click on the radio button in front of Word, and then on the Preview/Print button. The document will open in a new window.
  2. A pop-up message will appear asking if you want to Open or Save the document.
  3. Choose Save if you want to save a copy of the document on your computer. After saving, you will be able to view the document on your computer screen.
  4. Choose the Print icon/button of the browser bar, or go to the File menu and choose Print to print the document.
  5. The lightly shaded lines around the text at the top of the document will not print.

A résumé, work application, references list or cover letter saved as a PDF document can't be changed without special software. This is the best option for sending a résumé, work application, references list or cover letter to an employer electronically because the document is difficult to alter and can be printed by the employer on any printer.

To print your document in PDF format:

  1. Click on the radio button in front of PDF, and then click on the Preview/Print button. The document will open in a new window.
  2. A pop-up message will appear asking if you wan to Open or Save the document.
  3. Choose Save if you want to save a copy of the document on your computer. After saving, you will be able to view the document on your computer screen.
  4. Choose the Print icon/button on the browser bar, or go to the File menu and choose Print to print the document.

Proofread your résumé, work application, references list and cover letter for:

How to Turn Pop-up Blockers On or Off

You need to change your computer settings to allow pop-ups, or allow pop-ups from Job Center of Wisconsin.

The website address to allow is https://jobcenterofwisconsin.com. Click on the 'Add' button.

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Email Employer

By sending an email to an employer, you lose your anonymity as a job seeker. Your email address will appear to the employer, along with any other information you share in the Message text.

Required fields are marked with a red asterisk *.

Enter the employer's Email Address (you can only send to one email address at a time), and the Subject of your email.

Use the Refer To field to reference a job order number, position number or other information the employer mentioned when contacting you. If you are applying for a job via email or responding to a newspaper ad, list some sort of identifying information so the employer knows why you are contacting him. For example, if you are applying for a job you saw on Job Center of Wisconsin, list the job order number in the Refer To: field. If you are applying for a job you saw advertised in the newspaper, refer to the job title or position number listed in the ad, or the name of the newspaper and the date of the edition.

Enter your message to the employer in the Message field.

Select the item you want to attach to the email by clicking on the radio button in front of the Résumé or Work Application. You may also attach your References and/or a Cover Letter.

Select the format for the document(s) by clicking on the radio button in front of HTML, Word, or PDF. PDF is recommended.

If you want a copy emailed to you for your records, click on the 'yes' radio button.

Why You May Not Receive a Copy

The Email Résumé feature in Job Center of Wisconsin is not an email function. When you use the Email Résumé feature, Job Center of Wisconsin sends an email to the employer's email address and your email address, if you selected 'yes' to receive a copy.

There are several reasons why you may not receive a copy, including:

Some internet service providers block emails from certain domains. If none of the above suggestions are the source of your problem, you may wish to contact your internet service provider and request that they always allow emails from the Wisconsin Department of Workforce Development domain, which is "@dwd.wisconsin.gov".

After clicking on the Send button, Email sent will appear next to the inactivated Send button.

The following message will automatically be displayed on the bottom of every email sent, so employers will know that you are a candidate contacting them via the Job Center of Wisconsin:

You are receiving this email from a prospective job candidate via the Job Center of Wisconsin website: https://jobcenterofwisconsin.com

The New Email button appears. You can send another email using the same Subject, Refer To and Message.

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Résumé Expired

To reactivate your résumé/work application, you must answer 'yes' to the "Your résumé/work application has expired. Do you want to reactivate your résumé/work application?" question. If you answer 'no', your résumé/work application will remain expired.

If your answer to the above question is 'yes', another question will appear – "Do you want Employers to match you to their jobs?" You must answer this question 'yes' if you want employers to be able to match you to their job openings. Employers will be able to view your Match Profile and contact you by email. Be sure to keep your email address in Step 1 – Contact Information up-to-date.

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References

You can enter up to 5 references.

Click on the 'Add Reference' button and enter the name of your reference, the person's title, the person's employer, and the person's telephone number and/or email address (a telephone number or email address is required).

Click on the 'Update' button to add the information. All information you enter will be displayed when you preview or print your reference list. If you don't like the way it is displayed, click on the 'Edit' button and change the information. When you are through, click on the 'Update' button to save your changes.

To remove a reference from the list, click on the 'Remove' button.

To remove all references from the list, click on the 'Delete all References' button on the top of the screen.

Tips:

Remember to send a 'Thank you' note to all of your references, and it is a nice touch to let them know when you have secured a position!

Use the Print/Preview links to print your list of references in HTML, Word, or PDF. PDF is recommended.

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Cover Letter

A cover letter template is displayed, with suggestions for the types of information you should include. You can:

Be sure to remove all template text before printing your cover letter or emailing it to an employer.

Use the Print/Preview links to print your cover letter in HTML, Word, or PDF. PDF is recommended.

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My JCW

My JCW tells you at a glance what your status is on Job Center of Wisconsin (JCW). You must have an account (username and password) to access My JCW.

The Dashboard shows your current status on JCW for account creation, registration, résumé completion, and re-employment services program requirements. Check your status anytime by choosing My JCW from the Job Seeker Tools menu.

Links to useful, free career services are listed below the Dashboard.

Send us an email and let us know what additional items you would like to have available on My JCW.

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